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How to cancel Amazon Prime

About 8 min · Last checked 2026-07-22

Hard to cancel
  1. Log in at amazon.com and go to Accounts & Lists
  2. Select Prime Membership
  3. Click Manage Membership
  4. Select End Membership and Benefits
  5. Decline the retention offers to reach the final cancellation confirmation

Refund policy

If you haven't used any Prime benefits since your last charge, you're eligible for a full refund. If you paid annually and used it for only part of the year, you'll often get a prorated refund for the unused months. If you're on a monthly plan and already used a benefit that period, no refund applies.

Cancellation fee

None

Pause option

Not supported

Before you cancel

Free shipping, Prime Video, Prime Music, photo storage, and all other Prime benefits end immediately or at the end of your billing period.

Cancellation is known for multiple discount offers and 'are you sure' screens before you reach the final step, so expect more clicks than most other services. Keep looking for a 'continue to cancel' style link on each screen.

Widely known for requiring you to click through several retention offers before cancellation completes.

How hard was it to cancel Amazon Prime?

Real experiences are reviewed and added once a month.

Worth considering instead

Walmart+A cheaper shipping membership alternative

Target Circle 360Includes a Shipt membership for delivery

Sources: Amazon Help