Cancel guides / Fitness & wellness / Planet Fitness
How to cancel Planet Fitness
About 15 min · Last checked 2026-07-22
- Try logging into the online member portal (online cancellation isn't available for every account)
- If online cancellation isn't offered, visit your home club in person or send a cancellation letter by certified mail
- Submit your request at least the required number of business days before your next billing date to avoid that month's charge
Refund policy
No refund for unused time. Already-charged annual fees are generally non-refundable.
Cancellation fee
Cancelling a commitment-term membership early may trigger a buyout fee of around $58. Month-to-month memberships have no fee.
Pause option
Supported — you can freeze your membership for up to about 3 months for reasons like medical issues or temporary relocation; contact your home club directly.
Before you cancel
All club access (including all-location access for Black Card members) ends as of your last paid billing date.
Cancellation must be processed at your original 'home club' — no other location can process it. To avoid the annual fee, submit your request roughly a month before the fee date (around the 25th of the prior month).
Known for being hard to cancel among services like this, since online or phone cancellation usually isn't available — only an in-person visit or certified mail.
Worth considering instead
Sign up month-to-month — Choosing a no-commitment plan from the start avoids future buyout fee risk
Sources: Planet Fitness member info